aenuma App · Guided pilot
Who owes what: track commitments in every client engagement.
Your commitments, the client's deliverables and what you are waiting for, in one list per engagement. A missing data export or an unanswered question from the sponsor shows up before it delays the next milestone.
Where commitments get lost
The steering meeting went well, then the next engagement takes over. The client promised a data export somewhere in an email thread, and you said you would send a revised timeline. Two weeks later the workshop slips because neither happened.
Commitments are made in emails, calls and meetings, on both sides. When you run several engagements at once, a to-do list only helps if someone enters every commitment by hand. Outlook categories help a little; our guide to organizing client emails in Outlook shows how to set them up.
How aenuma keeps track
Goal and milestones
For each engagement, you record the goal and key milestones. You see which steps are done and what is still outstanding.
Commitments from emails
From the assigned emails and meetings, aenuma lists who owes what: your commitments, the client's deliverables and what you are waiting for, each with its source. The engagement briefing shows them in context.
Done means you confirmed it
aenuma suggests, you decide. A step only counts as done once you confirm it. Confirmed milestones stay in place even when the briefing updates.
Following up with clients: three rules of thumb
Be specific. Instead of “Any updates?”, try: “To keep the workshop on November 14, we still need the warehouse data export. Can you send it by Friday?”
Propose the next step. An email that ends with a clear question or a suggested time is more likely to get a reply.
Mention commitments on both sides. Don't just remind the client of what they owe; confirm what you have delivered, too.
Ready-made wording for these emails is in our seven follow-up templates for consultants. A simple system for keeping the list without a tool is in how to track client commitments in a consulting engagement. For preparing the conversation itself, see our guide how to prepare for a client meeting.
What aenuma doesn't do
aenuma doesn't send reminders on its own. You decide when and how to follow up. You can start from a draft and send it yourself from Outlook or, if you have granted send permission, confirm it in aenuma.
No more commitments buried in threads
Try it with an engagement that has a lot going on right now. Requesting pilot access is free and carries no obligation.
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