Resources

Outlook for client work

Guides for Outlook in everyday client work: find, file and follow up on client emails, and prepare meetings with AI.

All guides on this topic

Outlook guides for client work

Outlook follow-up reminder if no reply

Three ways to get reminded when a client doesn't reply, and where each one stops.

Find all emails from a client in Outlook

Search syntax, search folders, rules and flows that keep one client together.

AI meeting preparation in Outlook

What Copilot summarizes reliably, what it misses and how to check sources.

Outlook folders vs. categories for clients

How to choose a sorting system and automate it with rules and flows.

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